Privacy Policy
Effective Date: August 26, 2025
Awards International Co. (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, how we keep it secure, and the rights you have over your information.
By using our website www.awardsco.com, you agree to the terms of this Privacy Policy.
1. Information We Collect
We only collect the information necessary to provide you with our products and services, improve your shopping experience, and meet our legal obligations. This may include:
- Personal Information: name, billing/shipping address, email, phone number, payment details, and order history.
- Account Information: if you create an account, login credentials and saved preferences.
- Transaction Data: purchases, returns, and customer service communications.
- Technical Data: IP address, browser type, device information, and navigational data such as page views, session length, and referral sources.
- Cookies & Tracking: information collected via cookies and similar technologies to remember your shopping cart, measure website traffic, and improve user experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate with you about your orders, inquiries, or account.
- Improve our products, services, and website performance.
- Send marketing communications (only if you’ve opted in).
- Detect and prevent fraud or misuse of our services.
- Comply with legal, tax, and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share data only with trusted partners who help us operate our business, including:
- Payment processors (for secure transactions).
- Shipping carriers (to deliver your orders).
- IT service providers, hosting providers, and analytics tools (for website functionality and improvements).
- Legal or regulatory authorities if required by law.
All third-party providers are contractually required to safeguard your information.
4. Cookies & Tracking Technologies
Our Sites use cookies and similar tools to:
- Remember items in your cart.
- Save your preferences for future visits.
- Analyze traffic and site performance.
- Personalize content and offers.
You can adjust your browser settings to refuse cookies or notify you when they are being used. Please note that disabling cookies may limit site functionality.
5. Data Retention
We keep your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. For example, we retain order information for at least 7 years for tax and accounting purposes.
6. Your Privacy Rights
Depending on where you live, you may have the following rights:
- Access & Portability: Request a copy of the personal data we hold.
- Correction: Ask us to fix inaccurate or incomplete information.
- Deletion: Request that we delete your data, subject to legal obligations.
- Restriction/Objection: Limit or object to certain types of data use.
- Opt-Out of Marketing: You can unsubscribe from promotional emails at any time.
- Do Not Sell/Share My Information (California): We do not sell your information, but if required by law, we will honor opt-out requests.
To exercise your rights, contact us at sales@awardsco.com or call 1-800-621-8826.
7. Children’s Privacy
Our Sites are not directed to children under 13. We do not knowingly collect information from children. If we learn that a child under 13 has provided us with personal data, we will delete it promptly.
8. Security of Your Information
We use industry-standard encryption and security practices to protect your data during transmission and storage. Access to sensitive information is limited to authorized personnel only.
9. International Users (GDPR)
If you are located in the EU, UK, or other regions with data protection laws, please note that your information may be transferred to and processed in the United States. We ensure that adequate safeguards are in place, consistent with applicable legal requirements.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. If changes are significant, we will notify you by email or a notice on our website.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Awards International / Chicago Trophy Co.
Toll-free: 1-800-621-8826
Email: sales@awardsco.com