Frequently Asked Questions
Standard Production is 1 - 3 days shipping time.
UPS ground service can take 1 – 4 days depending on your location. Please continue to our shopping cart for detailed information.
Yes, please contact us at 1-800-621-8826 orsales@awardsco.com
All our trophies and plaques include personalization at no additional charge. Our medals have a small personalization fee
Yes, we can add a logo to any of our awards
Sublimation - Black print onto the item.
Engraving - Engraved/Etched into the item. If you run your fingers over it you'll be able to feel the engraving.
Yes, we offer free ground shipping on orders over $100 to the continental United States. Excludes Alaska, Hawaii, and International Orders. Custom order do NOT include free shipping.
We recommend using the save this order functionality which is available in your shopping cart page. You will receive an order number and need a valid email address. Please save your order number.
Use this text to answer questions in as much detail as possible for your customers.
You have 5 days from the time you receive your item(s) to contact us about your broken item(s). If possible please save the box or boxes the items arrived in as we may need to file a UPS claim.
On accepted returns there is a 30% restocking fee for non-closeout items, all closeout items have a 50% restocking fee. Items must be returned within 10 days of the time you receive your order. We DO NOT refund shipping costs.
Use this text to answer questions in as much detail as possible for your customers.
We measure from the bottom of the base to the top of the figurine. Please note some figurines vary in sizes depending on the sport selected and may vary by up to an inch either way.
We offer Lacrosse Trophies up to 36" tall. This trophy and all our other trophies include free text personalization.

